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Closed Lost Opportunities by Marketing Channel

Last Updated: Feb 05, 2016 10:11AM PST

Although this report might depend on your Opportunity Stages, this report will unveil which Marketing Channels are generating opportunities that are not closing.

 
  1. First click your Reports tab in Salesforce and select, “New Report”.

     
  2. In the quick find type in, “Bizible Attribution” and select the “Bizible Attribution Touchpoint with Opportunity” report type and select “Create”.
     
  3. Starting from the top of the report, show “All Bizible Attribution Touchpoints” and adjust the date field according to the timeframe you are looking to report on. In our example, we’re looking at All Time. Additionally, change the report format from Tabular to Summary.
     
  4. Now, we will be adding fields to the report. In the quick find on the left, type in “Marketing Channel” and add it to the summary grouping in the report.
     
  5. Next, we will add in a filter to only look at Closed Lost Opps. In the quick find on the left, search for the field, “Stage” and drag it to the filter area.
     
  6. From there, you will select the magnifying glass to pick whatever values you utilize for “Closed Lost” Opportunities. In our case, we use the standard “Closed Lost” naming.

     
  7. Now, go ahead and run the report!

This is an Opportunities report summarized by Marketing Channel measuring the Closed Lost Opportunities across your channels. This report allows you to understand what Channels may be underperforming. Feel free to add in any filters or fields that you’d like to measure such as filtering based off stage or channel.

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